Returns - Audio Agent SA

Learn about Audio Agent SA’s returns and refund policy for orders within South Africa. Easy return process and clear eligibility guidelines.

Refunds and Exchange Policy 

All items come with a 7 day refund policy, but must remain unused with proof of purchase (invoice) and original packaging.

Warranty Policy: All assurances are void if not placed by a respected service center. Proceed at your own discretion.

Radios and Amplifiers: come with a supplier-backed repair warranty lasting 6 to 12 months. If there are any faulty units, Audio Agent will send them to the manufacturer for a warranty claim, which typically takes 10 to 14 working days.

Speakers & Subwoofers: boast no warranty, unless explicitly detailed in the product description.