Shipping Policy
Thank you for shopping with us! Below you’ll find all the information you need about how we handle shipping.
Shipping Timeframe
All orders are processed and shipped within 1–2 business days.
Once dispatched, delivery typically takes 3–5 business days.
Delivery times may vary slightly based on your location, public holidays, or courier delays.
Delivery Area
We offer nationwide delivery within South Africa.
We do not currently offer international shipping.
Delivery Partners
We partner with The Courier Guy and Fastway Couriers to ensure your package arrives safely and on time.
You will receive a tracking number via email or SMS as soon as your order has been dispatched.
Shipping Fees
Shipping fees are calculated at checkout based on your location and the size/weight of your order.
Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.
Order Tracking
Once your order has been shipped, you can track its progress using the tracking number provided.
If you experience issues with tracking, please reach out to our support team.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date so we can assist you promptly.
Please ensure that your delivery details are correct at checkout. We are not responsible for lost packages due to incorrect shipping information.