Terms & Conditions
Last updated: July 2025
Welcome to AudioAgent.co.za. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using AudioAgent.co.za, you agree to comply with these Terms. If you do not agree, please do not use our services.
1. Definitions
“Company,” “we,” “us,” or “our” refers to AudioAgent.co.za. “User,” “you,” or “Customer” refers to the individual or entity accessing or using our website or services.
2. Use of Website
You agree to use AudioAgent.co.za only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
3. Products and Services
We aim to provide accurate descriptions of our audio products and services. However, we do not guarantee that product descriptions or other content are error-free. Prices, availability, and specifications may change without notice. All orders are subject to acceptance and availability.
4. Ordering and Payment
Orders placed on AudioAgent.co.za are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including stock unavailability or suspected fraud. Payment must be completed before order processing unless otherwise specified.
5. Shipping and Delivery
Shipping is available within South Africa only. Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances. Risk passes to the customer upon delivery to the carrier.
6. Returns and Refunds
Our returns policy is outlined on the Returns page. Please review it carefully. Refunds, exchanges, or returns will be processed in accordance with applicable South African consumer laws.
7. Intellectual Property
All content on this website, including text, images, logos, and audio, is owned by or licensed to AudioAgent.co.za. You may not reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, AudioAgent.co.za is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product or service.
9. Privacy
Our use of your personal data is governed by our Privacy Policy. By using our website, you consent to such data practices.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising shall be subject to the exclusive jurisdiction of the South African courts.
11. Changes to Terms
We may update these Terms from time to time without prior notice. The updated Terms will be posted on this page with the effective date. Your continued use constitutes acceptance of the new Terms.
12. Contact Information
For questions about these Terms, please contact us at:
Email: audioagentsa@gmail.com
Phone: +27 72 611 8430
Address: 362 Johannes Ramokhoase Street, Pretoria Central, 0002